How powerful photography and visual storytelling are in building instant credibility, even before you say a word.

A book for business owners, creatives, and professionals who want to

be seen, trusted, and chosen, without shouting louder online.

Welcome!

People decide whether to trust you in seconds. Long before they read your bio, your website copy, or your credentials.

Trust at First Sight explores how imagery, visual consistency, and authentic storytelling shape perception, influence decisions, and quietly answer the question every potential client is asking:

"Can I trust this person?"

This book blends real-world experience, practical insights, and behind-the-scenes stories showing how the right blend of visuals and storytelling can open doors, spark connections, and build confidence instantly.

What This Book Will Help You Do

  • Understand how visual trust is formed (and broken)

  • Use photography strategically, not just aesthetically

  • Show up confidently and consistently across platforms

  • Create imagery that aligns with who you really are

  • Stand out without feeling salesy or inauthentic

Who This Book Is For

  • Business owners & entrepreneurs

  • Creatives & consultants

  • Authors, speakers & coaches

  • Veterinary, healthcare & service professionals

  • Anyone who wants their online presence to feel like them

Book Reviews

★ ★ ★ ★ ★

"Being an entrepreneur without a marketing background can feel overwhelming and it's tempting to give up when we don't feel confident in the process of connecting with others and showing how we can help them. Joanne's book helps you with a structure and a step by step process, rejecting perfectionism, and again and again coming back to your why, encouraging you to remember that what you do is important, and the details don't really matter as long as you're consistent and willing to keep learning."

Gunila Pedersen
ER Vet & Vet Coach / linkedin.com/in/gunilalifecoach
★ ★ ★ ★ ★

"Joanne certainly knows her stuff, and this book is an easy-to-follow guide that will help any entrepreneur or business owner, especially those in the veterinary or healthcare space, to grasp the essentials of getting started with their own visual branding and storytelling journey. Highly recommended and a book I will refer to time and time again."

Sean Hegarty
Mens Wellbeing Strategist / linkedin.com/in/seanhegarty01
★ ★ ★ ★ ★

"Trust At First Sight is a beautifully written guide to visual branding and storytelling. Joanne brings her expertise and passion for the veterinary industry into an easy-to-follow and productive guide. She effortlessly taps into the core of care-sector marketing. Her strategy flows seamlessly from one chapter to the next, providing valuable insights and action steps to keep your online presence consistent and meaningful.”

Dayle Dotan-Love
Culinary & Creative Writer / linkedin.com/in/dayle-dotan-love-47000922

FAQ

Is this book only for veterinary professionals?

While Trust at First Sight was written with veterinary professionals in mind, the principles apply to any industry where trust, credibility, and first impressions matter. If you work with people, clients, or patients, this book is for you.

I’m not “good at marketing.” Is this book still for me?

Absolutely. This isn’t about complicated strategies or trends. It focuses on how people perceive you, and how small, intentional visual choices can make a big difference without feeling salesy or overwhelming.

Is this a branding or marketing textbook?

No. This is a practical, experience-led book grounded in real-world examples from veterinary practices and professional services. It’s designed to be approachable, relatable, and easy to apply.

Does this book focus on photography or marketing tactics?

It focuses on how visuals build trust. Photography is a key part of that, but the book also explores consistency, storytelling, and brand alignment, how everything works together to shape first impressions.

Is this useful for teams or practice owners?

Very much so. The book looks at trust from both an individual and practice-wide perspective, making it valuable for leaders, teams, and anyone representing a business or brand.

Do I need to work with you to benefit from this book?

Not at all. The book stands on its own. If you later decide you want support applying the ideas, that option is there, but there’s no expectation or pressure.

Why Veterinary Professionals?

Veterinary professionals operate in one of the most trust-dependent industries in the world.

Clients place their animals (often considered family members) in your hands. Decisions are emotional, time-sensitive, and deeply personal. Trust isn’t a bonus; it’s essential.

Veterinary practices also sit at a unique intersection of:

• Healthcare and customer service

• Science and emotion

• Professional expertise and human connection

This makes the veterinary industry an ideal lens through which to explore trust at first sight.

When trust is non-negotiable, how you’re seen matters more than you think.

The insights in this book are drawn from years of working closely within the veterinary industry, observing how imagery, online presence, and visual consistency directly influence how clients feel before they ever walk through the door.

At the same time, the challenges vets face are not unique.

Any profession that relies on:

• Client confidence

• First impressions

• Reputation and credibility

• Human connection

…will recognise themselves in these stories.

That’s why Trust at First Sight resonates beyond veterinary. The principles are universal. The examples are specific. And the lessons apply wherever trust matters.